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Sentry-go®
3Ds (UK) Limited
 © 2000-2008

3Ds is a member of the itSMF
Purchasing :: Upgrading
  
Sentry-go Monitoring for Windows   Upgrading Your Sentry-go Software
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At 3Ds, we are constantly adding & improving our product range, including new features, updates and corrections. Please click here to view details of the latest available versions and the changes made to them.

  Pricing

In most cases, product upgrades within a single major version of the same product are free to registered customers who have purchased a full (non-evaluation) licence. For example, from version 4.1 to 4.2 or 4.x etc.

For further pricing information, or to upgrade your licence type, please contact Sales@Sentry-go.com .

  Upgrading Sentry-go Plus!

The Sentry-go Plus! Setup Wizard allows you to upgrade an existing installation to a new release of the base software. Simply run it on your existing system and click "Upgrade".

Due to differences between the underlying architecture, it is not possible to directly upgrade from a Sentry-go Quick Monitor to Sentry-go Plus! The two solutions can, however, run alongside each other on the same server.

In most cases, it is not necessary to run the Setup Wizard to install new components - you simply add the required licences to add the appropriate functionality. Once reconfigured, the new options will be enabled automatically.

However, in some cases, monitoring components may require an update to the base monitor. In this case, simply run the Setup Wizard on your existing system and click "Upgrade".
 

  How to Upgrade

To upgrade your Sentry-go monitoring software to a later release simply follow these steps ...

  • Download the latest version of your product from our web site.

If you have a customised version of a Sentry-go product, please contact us for further assistance before installing any upgrade. Installing the default solution may cause your customisations to be lost.

  • Verify it operates correctly on your environment by running it on a test server. We recommend that you check that your current tests & alerting options continue to work in a test environment before upgrading your live software.

  • Run the Setup Wizard on your current system. The Wizard will detect the upgrade and prompt you to retain your existing settings, or install default values.

  More Information

Please contact us if you require further advice or support when upgrading your existing Sentry-go solution.
 


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3Ds (UK) Limited,
69, Esher Road,
East Molesey,
Surrey, UK.
KT8 0AQ
 
Tel. (+44) (0) 1932 225349

Fax. (+44) (0) 208
399 4923
 
Sales & Info:
Sales@Sentry-go.com


Technical Support:
Support@Sentry-go.com


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