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Upgrading Sentry-go Software |
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At 3Ds, we are constantly adding & improving our product range, including new
features, updates and corrections. See details of the latest available versions
and the changes made to them.
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Pricing |
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Product upgrades are offered to registered Sentry-go customers at a
significant discount, or free depending on the versions you are upgrading from
and to ...
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Minor Product Versions
Minor version updates are available to registered Sentry-go customers free of
charge. For example, if you have a full (non-evaluation) licence for v6.1, you
can upgrade at no extra cost to v6.2 or v6.3 etc., as they become available.
These are available for the lifetime of the major version.
Simply download the latest version from our web site and either
select "Upgrade" when prompted by the Setup Wizard (in order to retain
existing settings), or use your existing licence
key details.
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Major Product Versions
If you are upgrading to a new major version, you
can upgrade your existing licence at a significant discount over the standard price.
Please note that Sentry-go v5.x licences are fully compatible with newer v6.x monitors.
Customers with v5.x licences can upgrade to the equivalent v6.x monitor free
of charge.
Please click here for more information or to upgrade
now.
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Upgrade Paths & Options
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Upgrading from Sentry-go Quick Monitor v4.x to equivalent v6.x ... |
Upgrade Now |
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Due to technical changes from earlier v4.x monitors, it is not possible to
directly transfer your existing configuration
settings. However, it is possible to install both v4.x and v6.x monitors on the
same machine so that these settings can be compared. |
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Upgrading from Sentry-go Plus! v1.x & v2.x to equivalent v6.x options ... |
Free to upgrade, using your current licence.
Download v6 Now
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Upgrading from Sentry-go v5.x to equivalent v6.x ... |
Free to upgrade, using your current licence.
Download v6 Now |
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Users with a customised version
If you have a customised version of Sentry-go Plus! or a Sentry-go Quick
Monitor, we recommend that you do not upgrade automatically as your
customisations may be lost. In this case, please contact
Support@Sentry-go.com for more
information before proceeding.
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Product Retirements
Where the existing product is no longer available, an equivalent product, with
either the same or greater functionality is normally available.
Please click here for a list of retired & replacement
solutions.
For further pricing information, or to upgrade your licence type, please contact
Sales@Sentry-go.com.
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How to Upgrade |
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To upgrade your Sentry-go monitoring software to a later release simply follow these steps
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If you have a customised version of a Sentry-go product, please contact us for further assistance
before installing any upgrade. Installing the default solution may cause your customisations to be lost.
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Verify it operates correctly on your environment by running it on a test server.
We recommend that you check that your current monitoring checks & alerting options continue
to work in a test environment before upgrading your live software.
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Finally, run the Setup Wizard on your current system to perform the upgrade. Where appropriate, the Wizard will detect the
existing product and prompt you accordingly.
Please note: Due to technical changes from earlier v4.x monitors, it is not possible to upgrade or transfer your existing configuration
settings. However, it is possible to install both v4.x and v6.x monitors on the
same machine so that these settings can be compared.
If you are upgrading from v5.x to v6.x, you have the option of converting/retaining
your existing settings during the
upgrade process.
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More Information |
If you are unsure about upgrading, or want some advice before
proceeding, please contact us. We'll
be happy to discuss the best options available to you in order to upgrade your existing Sentry-go solution.
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