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Sentry-go®
3Ds (UK) Limited
© 2000-2010 |
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Upgrading Sentry-go Software |
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At 3Ds, we are constantly adding & improving our product range, including new
features, updates and corrections. Please
click
here to view details of the latest available versions and the changes made
to them.
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Pricing |
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Product upgrades are offered to registered Sentry-go customers at a
significant discount, or free depending on the versions you are upgrading from
and to ...
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If you are upgrading within the same major version - e.g. v4.1 to v4.2 or v4.x,
and you have previously purchased a full (non-evaluation) licence, then the
upgrade is free. Simply download the lateest version from our web site and either
select "Upgrade" when prompted by the Setup Wizard or use your existing licence
details.
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Upgrades from Sentry-go Plus! v1.x or v2.x to the Sentry-go Monitoring System
v5.x are free.
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If you are upgrading to a new major version - e.g. v4.3 to v5.0 or v5.x, then you
can upgrade at a significant discount over the standard price.
Please click here for more information or to upgrade
now.
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Where the existing product is no longer available, an equivalent product, with
either the same or greater functionality is normally available.
Please click here for a list of retired & replacement
solutions.
For further pricing information, or to upgrade your licence type, please contact
Sales@Sentry-go.com .
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Upgrading to the Sentry-go Monitoring System v5.x |
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The latest version of the Sentry-go Monitoring System is version 5.x. This
supersedes ...
- Sentry-go Plus! v1.x
- Sentry-go Plus! v2.x
- Sentry-go Quick Monitors v4.x
Depending on your current installed Sentry-go version, discounts are available
for those who wish to upgrade ...
- If you are upgrading from Sentry-go Plus! v1.x or v2.x, you can do so free of charge.
Simply download the latest version from our web site and run the Setup Wizard.
When prompted, select "Upgrade". Your existing licence will be accepted & your
current settings retained.
The existing Sentry-go Plus! solution will be upgraded to the Sentry-go
Monitoring System & associated services.
- If you are upgrading from a Sentry-go Quick Monitor v4.x AND DO NOT WISH TO
RETAIN SETTINGS, you can upgrade your current Quick Monitor licences at a
discount now.
To upgrade, simply purchase an upgrade licence for the appropriate components
from the web site, contact 3Ds (UK) Limited or your software reseller. You will
need to enter your existing licence information. Once purchased, you can download the latest version from our web site and run
the Setup Wizard. When prompted, enter your new licence key(s).
Please click here to upgrade now.
- If you are upgrading from a Sentry-go Quick Monitor v4.x AND WISH TO
RETAIN YOUR EXISTING SETTINGS, you cannot upgrade at the present time. Due
to technical changes between Sentry-go Quick Monitors v4.x and v5.x, the two
configurations are not directly compatible.
You can still evaluate v5.x to see all the new features and benefits the latest
version will bring by downloading a free 21-day evaluation from the web site.
We are currently working on an upgrade path that will allow v.4 x
configuration settings to be upgraded to the new format. As soon as this is available, you
will be able to upgrade your Quick Monitor v4.x to the latest v5.x product at a
discounted price.
- If you have a customised version of Sentry-go Plus! or a Sentry-go Quick Monitor,
do not upgrade automatically as your customisations may be lost. Please
contact Support@Sentry-go.com for
more information before proceeding.
It you have any questions regarding the above, please don't hesitate in
contacting our support team -
Support@Sentry-go.com.
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How to Upgrade |
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To upgrade your Sentry-go monitoring software to a later release simply follow these steps
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If you need to upgrade your licence key (see above), you can
upgrade it now.
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Download the latest version of your product from our web site.
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If you have a customised version of a Sentry-go product, please contact us for further assistance
before installing any upgrade. Installing the default solution may cause your customisations to be lost.
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Verify it operates correctly on your environment by running it on a test server.
We recommend that you check that your current tests & alerting options continue
to work in a test environment before upgrading your live software.
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Run the Setup Wizard on your current system. Where appropriate, the Wizard will detect the upgrade
and prompt you to retain your existing settings, or install default values.
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More on the Setup Wizard |
The Sentry-go Monitoring System download comes with its own,
customised Setup Wizard. This application can ...
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- Install the Sentry-go Monitoring System on a server
- Install the Sentry-go Monitoring System Client tools on a server or desktop PC
- Upgrade the monitoring system to the latest version
- Upgrade the server/PC from Sentry-go Plus! to the Sentry-go Monitoring System
The Wizard will guide you through the installation, either prompting for
information as required, or providing default values, depending on the options
specified. For upgrades from Sentry-go Plus!, the Wizard will additionally
perform the following tasks ...
- Convert existing configuration settings to the latest format
- Uninstall Sentry-go Plus! services, components & desktop shortcuts
- Install new Sentry-go services & components
Following the upgrade, the previous "Sentry-go Plus!" service will be replaced
by the new "Sentry-go Monitoring Service" in Windows services. Directories &
configruation files will also be renamed accordingly.
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More Information |
If you are unsure about upgrading, or want some advice before
proceeding, please contact us. We'll
be happy to discuss the best options available to you in order to upgrade your existing Sentry-go solution.
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