The following technical support information affects the operation of Sentry-go Quick Monitors & utilities. Please click an article for more information.

• The message "Unable to Save Licence Key to the Windows registry" is displayed after entering licence information into the Configuration Utility.
• Monitoring SQL Server Performance Counters disappear with Microsoft SQL Server 2000 SP3 & above.
• When you access, redisplay or submit a Sentry-go generated Web report,  you receive a blank page on your browser. No errors are displayed, but no page (or a partial page) is displayed.
• When you run a query using the Quick SQL Server Monitor or Quick SQL Connection Monitor, a long query may timeout and trigger an Alert. This article explains why this occurs and how you can change this behavior.
• I want to access web reports but am worried about security on my server.
• How do I send an e-mail using authenticated SMTP ?
• Can Sentry-go check for and report on an Exchange MTA backlog and failure ?
• I want to transfer my Quick Monitor to a new machine. Is there a way of copying all my existing settings ?
• Performance counters show unexpected negative values.
• How to test Quick Monitor alerts.
• Cannot monitor a mapped drive or file on mapped drive using Quick File or Quick File & Print monitor.
• How to clear entries from the Quick Monitor's recent alerts report.
• How to change the text of alerts sent from the Quick Monitor.
• Default threshold settings are too low after Setup.
• How to monitor or audit low level file access.
• Installing multiple web servers be installed on the same machine.
• You must install Quick Monitors and run the  Configuration Utility as an Administrator or equivalent.
• Script to log error information to a database using ADO.
• Script to send summary information of an alert to a file.
• Script to alert by e-mail using CDO for NTS.
• Must refresh report to get latest details
• Sentry-go Quick Exchange Monitor cannot be started or does not respond in a timely fashion while starting.
• Sentry-go Mailbox Summary Wizard fails to start - MAPI32.DLL missing.
• Sentry-go Web Log Summary Wizard does not find any entries in the log file.
• Can I install only the Quick Monitor Console on a number of PCs ?
• Bug. Event Log records do not trigger alerts.
• Unable to access web reports locally from the Quick Monitor Console when web security enabled.
• The Quick Monitor Console always shows the Quick Monitor as not running & cannot start it.
• How to extend the number of entries shown on the Recent Alerts report.