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Sentry-go®
3Ds (UK) Limited
© 2000-2010 |
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Monitoring Printers & Print Queues |
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Monitoring printers & print queues allows you to know when faults exist without
the need to manually check the printer and overall, ensure your print server, printers & print queues remain operational and
working well.
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Despite today's use of technology, e-mail & electronic content, the
ability to print is still as popular with users as it's ever been.
Unfortunately, printing is also an area that can so easily go wrong - from simply
"no paper", to someone choosing a "custom" paper format and then going home -
leaving the printer waiting for a manual feed, or simply submitting the wrong
(huge) document to a local printer.
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Monitoring printers, print queues & print jobs - and being aware of problems and faults early allows you to resolve issues more
quickly, or simply direct the user who's phoned in to the resolution without the
need to ask technical question - as they probably won't phone from the
printer!
Ordinarily, such checks be based on ...
- Checking they're status manually within Windows
- Waiting for someone who, or another system which relies on it to report the
failure.
With Sentry-go, monitoring printers & print queues is quick & easy
to achieve and eliminates the need for constant manual checks, providing you
with details up front when an error is detected.
Action can be taken automatically - e.g. to pause or purge a large job is sent
to the wrong printer and/or the System Administrator notified. You can,
for example ...
- Monitor one or more local printers
- Monitor one or more local print queues
- Check for error conditions on the printer
- Check the printer is on-line & available
- Monitor the print queue length
- Monitor the size of jobs being sent to the printer
- Notify System Administrator(s) of errors or failures
Examples where printer monitoring, print queue & print job monitoring would be of benefit include ...
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- Monitoring your print server
- Monitoring any ciritcal PC where the printing function is key to the use of the
machine
- Monitoring specialised printers that have more restricted use
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