Sentry-go Setup - Ready to Install, 
Installing & Starting

 
When this dialog is displayed, Setup has enough information to install & configure the Quick Monitor on the local machine ...

 Click "Install" to proceed with the installation, or Cancel to quit without making any changes. During the installation, the steps outlined below will be taken by Setup ...

  • Read & agree to the Sentry-go Licence Agreement. Please read and confirm the conditions of the licence agreement. If you are installing Sentry-go on behalf of a company, you agree to these conditions on behalf of your organisation. 
     

  • Stop other Sentry-go services. In order to copy & update files, any running services on the local server are stopped. Following installation, they will automatically be restarted by Setup.
     

  • Copy files for the Sentry-go Quick Monitor. Setup will now transfer files from the installation directory to the defined Sentry-go home directory on the local machine. 
     

  • Configure the Sentry-go Quick Monitor. Once files have been copied, Setup will configure the system with base & chosen settings.  
     

  • Running Setup on a non-English Version of Windows. If Setup detects a non-English language version of Windows is being run, the following dialog will be displayed. This is nothing to worry about and is not an error. The message is displayed to indicate that Setup cannot automatically pre-configure certain performance monitor values. Instead, on non-English versions of Windows, you should simply add the performance items (counters) you wish to monitor as Custom Counters. All other items will continue be configured automatically. Click OK to allow Setup to continue ...

  • Configure an Administrators Password. If you are installing/configuring the embedded web server to provide web-based reporting from the Quick Monitor, you will be prompted to specify the new Sentry-go Administrators password and session timeout information. Login can be required for all reports or non-read-only reports. Alternatively, no login may be required - though this is not recommended ...

  • If files cannot be overwritten during installation, the following message will be shown. This indicates that one or more files could not be installed because a copy already existed and was "in-use" - i.e. a copy of a Sentry-go component is running and referencing it. As long as the new installation does not contain a newer version of the file, then this is not a problem. However, to ensure all files are copied, it is recommended that all local Sentry-go components be closed/stopped and the installation re-run ...


 

  • View & confirm custom settings. Once installation is complete, Setup will launch the Quick Monitor Configuration Utility if selected. This allows you you to view and customise the settings being used by Sentry-go and define additional Administrators as required. If the installation is an upgrade from an existing version, then you will be prompted to re-install default settings, or configure new settings only (i.e. upgrade).  
     

  • Installation Complete. Once installation is complete, a window similar to this will be displayed. From here, you can access the Quick Monitor's web reports home page and/or Books On-line, depending on which options were installed ...

And that's it! You're now monitoring your server.
 

Starting the Quick Monitor
 
Having installed and configured the Quick Monitor, it's time to run it! Although Setup will set the monitor to auto-start, there may be times when you need to do this manually. To start the Sentry-go Quick Monitor follow these simple steps ...
  • On Windows NT,  run the Services applet from Windows Control Panel. On Windows 2000, open the "Administrative Tools" folder within Control Panel, then run Services form there. A window similar to that shown below will be displayed ...

  • By default, the list shows all the available services on the local machine, so scroll down to highlight the appropriate Sentry-go Quick Monitor entry. Click Start (or Right Click/Start under Windows 2000 & above) to start the monitor.
     
  • Verify that the service starts by checking the status within the Services window. 
     
  • If an error occurs or the status doesn't change to "Started", refer to the log file (which is located in the directory chosen during installation - by default this is "C:\Program Files\Sentry-go\goQuickMon.Log"

Dealing with Configuration Errors

 
The first time the Quick Monitor is run, it verifies the configuration created by Setup. If any options are unavailable or cannot be set, they are automatically disabled. Subsequently, if a configured option cannot be used, defined system administrators will be notified of the failure when the monitor is restarted - e.g. a configured service or log file cannot be found on the server, or is named incorrectly. To correct this, run the Configuration Utility, change or correct the appropriate value(s), then stop/start the service as described above.

Local errors are also written to the log file defined when you installed the Quick Monitor. By default, this will be 
"C:\Program Files\Sentry-go\goQuickMon.Log". This 
 

From Here ...

 
Now that the Quick Monitor is installed, you can view and/or edit all configuration settings using the Configuration Utility. From there you can change monitoring, alert and web report settings as well as define Administrators and Alert Scripts etc.
 
Click here for help on running the Sentry-go Quick Monitor Configuration Utility.
 

For Further Help & Assistance

If you have any questions or problems regarding Sentry-go that are not resolved in Books On-line, we'll be happy to help ...

  • For the very latest product & support information as well as knowledgebase articles and product updates, please visit www.Sentry-go.com.
  • To contact Technical Support, please e-mail Support@Sentry-go.com with details of your question and/or problem.
  • For sales inquiries & advice, please e-mail Sales@Sentry-go.com.


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