Sentry-go Setup - Run As Domain User

 
In some cases, Setup will display the following window during installation. This is shown because the Monitor may need access to features that are only available to a Windows domain account (user ID) and not the standard service account which is local to the machine. This user will be used to run the monitoring service on the local machine ... 

When displayed, you have two options ...

  • Enter a Domain account & password. It is strongly recommended that you enter a domain user account in the format <Domain Name>\<User ID>. This account should ...
     

    • Be a member of the Domain Administrators (or equivalent) group.

    • Be a member of the Exchange Administrators (or equivalent) group.

    • Be granted access to any mailboxes you wish to perform e-mail send/receive monitoring on. You can grant the appropriate access to Exchange objects through the security tab (or equivalent) within the Exchange System Administrator.

    • Be configured with the appropriate MAPI profiles (if required). To use the MAPI protocol, a profile is required for each access you wish to make. To configure these, logon to the server interactively using the account entered here, run the "Mail" applet from Control Panel and add/configure new profiles as required.
       
      It is also recommended that the account entered should be configured so that the password (i) does not expire and (ii) cannot be changed.
       
      You can re-configure this user later through Windows Services. If incorrect details are supplied, the monitor will not be able to run.
       

  • Leave blank. If you leave the above entries blank, the previous entry (for an upgrade) or the default LocalSystem user will be used to run the service. If the LocalSystem user is used, however, certain mailbox & MAPI features may be unavailable or not work correctly.

For Further Help & Assistance

If you have any questions or problems regarding Sentry-go that are not resolved in Books On-line, we'll be happy to help ...

  • For the very latest product & support information as well as knowledgebase articles and product updates, please visit www.Sentry-go.com.
  • To contact Technical Support, please e-mail Support@Sentry-go.com with details of your question and/or problem.
  • For sales inquiries & advice, please e-mail Sales@Sentry-go.com.


   Copyright © 2004, 3Ds (UK) Limited