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The Step 3 dialog box allows
you to define the primary System Administrator - i.e. the user the Quick
Monitor should notify in the event an error is detected ...
Here you define an initial administrator
for the server. Others can be defined later through the Configuration
Utility or Quick Monitor Console.
There are three options you can choose on this screen
...
- Don't
notify (just log the errors)
- Notify via network message
- Notify by
e-mail.
If "Send a network message" or "Send an
e-mail" is selected, the chosen user
entered here will be notified of all errors that occur on the server.
However, once again this behavior can be changed via the Configuration
Utility later.
Log
errors to the Recent Alerts web report only (no notification) |
Select this
option to log errors/alerts but not notify anyone by any other
means. If this option is selected, the Recent Alerts report can be
used to view the most recent faults (by default, the last 50 are
recorded).
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Send a
network message to |
Select this
option to notify the administrator by network message (NET SEND)
of each fault detected as and when it occurs. Alerts will also be
logged to the Recent Alerts report. If selected, you should also
enter the Administrator's Windows User ID or machine name.
The user must be logged on with the Messenger service active on
their desktop in order to receive this alert. The Messenger
service must also be running on the server in order to generate
the alert (although an alternate server can be specified later
using the Configuration Utility if required).
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Send an
e-mail to |
Select this
option to notify the administrator by e-mail. If selected, the
Quick Monitor will send an e-mail to the entered e-mail address
for each fault detected as and when it occurs. The address should
be in the format <User>@<Your Domain> - e.g. Helpdesk@Company.com.
Failing to set this value correctly may result in e-mail
alerts not being received.
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from |
When e-mail
alerting is being used, this field specifies the ID of the sender.
Typically, this will be a suitable user ID at your domain - e.g.
Sentry-go/QM@Company.com.
Failing to set this value correctly may result in e-mail
alerts not being sent.
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using
this e-mail (SMTP) Server |
This option
specifies either the name or IP address of your SMTP server, the
server used to send e-mails. If you are unsure about the value ...
- Either contact your Network or
e-mail administrator
- Or, if your e-mail server is
running on Windows, click the Locate button to search for the
server. Click here for more
information on this option.
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Click Continue to proceed to the
next step.
Locating
your E-mail (SMTP) Server
If you are using e-mail to send
notifications, the Sentry-go Quick Monitor must know the name or IP
address of the server responsible for sending mail to other users. This
is the outgoing mail server, or "SMTP" server. The name of
your SMTP server is dependent on your organisation but the following
will help to identify it, if you do not know it's name or address ...
- If you run an e-mail client such as
Microsoft Outlook, the name will be specified as your "Outgoing
Mail" server.
- If you use an external provider (ISP) to
handle your outgoing e-mail, you should enter the name or address of
the machine provided by your ISP.
- If your SMTP server is running on
Windows, it is possible for Setup to find it automatically. To search
for your server, click "Locate" button to display the
following window ...

-
From here, click Search to
list all known servers which are capable of handling outgoing e-mail.
Note that depending on the size of your network and the number of
servers installed, this search may take some time to complete.
-
Once complete, select the
appropriate server from the list and click OK to return to the previous
screen.
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For Further Help & Assistance
If you have any questions or problems
regarding Sentry-go that are not resolved in Books On-line, we'll be happy to
help ...
- For the very latest product & support
information as well as knowledgebase articles and product updates, please visit http://www.Sentry-go.com.
- To contact Technical Support, please e-mail Support@Sentry-go.com
with details of your question and/or problem.
- For sales inquiries & advice, please
e-mail Sales@Sentry-go.com.
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