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Sentry-go®
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 © 2000-2011
 
Skip Navigation LinksHome : Technical Support : FAQs : Sentry-go System Requirements FAQs
      
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The following information relates to the Sentry-go system requirements & upgrading ...   
 

Q. What's the difference between Sentry-go Quick Monitors & Sentry-go Plus! components ?

Both products lines are based on the same underlying technology. However, they differ as follows ...

  • Quick Monitors are pre-configured, "out of the box" monitoring solutions, allowing you to monitor standard environments such as SQL Server, IIS, Microsoft Exchange etc., depending on the monitor purchased.
     
    They provide all the standard monitoring functionality required for the environment being targeted.
     
  • Plus! Component licences give you the ability to run/purchase individual monitoring component, thus allowing you to tailor your monitoring solution to meet your server's exact needs.
     
    Plus! components can also be added to a Quick Monitor to further enhance its monitoring capabilities.

Q. Which versions of Windows can I run Sentry-go Monitors on ?

The Sentry-go Monitoring System v6.x can be run on ...

  • Windows 2000, 2003, 2008
  • Windows XP, Vista
  • Windows 7

Q. Do I need any third party utilities to install Sentry-go ?

No, the Setup Wizard provided will guide you through the installation. However if you have deployment software, you may also wish to use this in order to automate future installations etc.

Q. I'm looking for a monitoring solution but am worried about network bandwidth & overhead.

Sentry-go monitors are network friendly solutions as wherever possible they run & monitor locally.
 
This helps avoid excessive network usage or reliance on the network to perform a monitoring task. In fact, they have little or no impact on the network with the exception of alerting, web reporting and some specific monitoring checks - e.g. network monitoring, e-mail send/receive, FTP etc.

Q. What else do I need if I want to run a Sentry-go monitoring solution ?

As long as you have a suitable Windows environment and the underlying software you wish to monitor, no additional software or hardware is required to run Sentry-go. In some cases, additional software may be required to support a monitoring task, such as an ODBC driver etc.

Sentry-go solutions run on the majority of 32-bit versions of Windows without issue. However, to be sure it will run on your specific environment, we recommend you download & run a free 21-day evaluation from our web site prior to purchase.

Q. Can I install Sentry-go in a virtual (VM/Hyper-V) environment ?
 
Yes, the Sentry-go monitor & client tools can be used in a VM environment. It can be used to monitor both the guest Windows operating systems as well as the host system itself.
  

Q. How much does it cost to upgrade to the latest software version ?

In most cases, upgrades of the same licence within the same major release are free of charge to registered customers. For example, v5.1 to 5.2 or 5.x are normally free. To upgrade, simply visit http://www.Sentry-go.com/software-downloads.aspx and download the latest version.
 
Upgrades from Sentry-go v5.x to v6.x are free to registered customers. Your existing settings can be retained between these versions.

For other major releases, discounts are available to existing customers - both to upgrade their existing licence and also if purchasing additional copies at the time of upgrade.

You can upgrade v4.x Quick Monitors & Sentry-go Plus! v1.x & v2.x to the Sentry-go v6.x at http://www.Sentry-go.com/upgrade-now.aspx.

Q. If I upgrade, will my existing settings be retained ?

In most cases, within the same major version, the Setup Wizard will detect the previous version and prompt you to retain existing settings instead of installing default values. This is also true when upgrading between v5.x and v6.x.

Between other major versions, it is often not possible to retain settngs, due to the fundamental changes between the products. If you have any questions, please contact

You can upgrade v4.x Quick Monitors & Sentry-go Plus! v1.x & v2.x to the Sentry-go Monitoring System v5.x at http://www.Sentry-go.com/upgrade-now.aspx.

However, due to the technical differences between the two solutions, it is not possible to migrate your settings from an older v4.x Quick Monitor to the equivalent v6.x monitoring component. You can, however, run the two systems in parallel.

Once settings have been manually migrated on one machine, they can then be synchronized with others etc.chronized with others etc.
 

Q. I have a question not answered above.

No problem. The following resources are available to answer your question ...


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