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Q. I've installed software before and it can be very time-consuming. How
about Sentry-go ?
Sentry-go monitoring solutions come with a dedicated Setup Wizard which will
guide you through the installation. Quick/minimal installs are also available. Typically an installation can take just a few minutes or
less.
Q. Is help provided throughout Setup ?
Yes, full help is available for both full products & evaluations. And if you get
stuck, e-mail our support team -
Support@Sentry-go.com.
Q. Can I install more than one monitor on the same machine ?
No, but there is no need to do this.
Monitoring components plug in to the same base monitoring package so you only
install the monitoring service once. If you install
multiple v6.x Quick Monitors, Plus! components or combine the two,
the monitoring options provided will automatically be merged by the Setup Wizard into a single
monitoring solution on your server.
Q. I already have a web server installed ? Can I still access Sentry-go web
reports ?
Yes. The Setup Wizard will detect the other web server &
adjust the web server's settings where necessary. The only noticeable difference
will be when accessing the appropriate HTML report, when the port number will
need to be specified along with the server name. The default port number for
Sentry-go is
1000 (standard web servers use port 80).
Click here to view Sentry-go web reporting FAQs.
Q. If I add a Plus! monitoring component to Sentry-go do I need to re-run
Setup ?
It depends.
In most cases there's no need to reinstall or run Setup. If the new component runs with the current version
of the monitor then simply add the new licence using the Client Console to
activate the functionality.
However, if it is not supported by the current version of
software, run the Setup Wizard and choose the "upgrade" option. Your
existing v6.x settings will be retained and the new functionality made available
to you.
Q. Can I install Sentry-go in a virtual (VM/Hyper-V) environment ?
Yes, the Sentry-go monitor & client tools can be used in a VM environment.
It can be used to monitor both the guest Windows operating systems as well as
the host system itself.
Q. Can I upgrade from version 5 ?
Yes, simply run the vsersion 6 Setup Wizard and select the "Upgrade" option to
preserve & upgrade your existing settings. Upgrades from version 5 are free -
they do not require a new licence key.
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